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Hotel De L'Octroi Carcassone, Carcassone
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Key details
About the Hotel
143 Rue Trivalle,
Carcassone,
France,
11000,
Occitanie
Hotel De L'Octroi is an urban and contemporary accommodation at the foot of Carcassonne's medieval city, just 0.1 miles from the entrance to the UNESCO World Heritage site. The hotel features a unique labyrinth configuration that enhances its charm. Guests can enjoy convenient access to local monuments and restaurants within a two-minute walk.
Location
Hotel De L'Octroi is strategically located near major access points, reachable via the A61 motorway, the RN113 main road, or by train. It's within a five-minute walk of popular attractions such as Chateau Comtal and the Basilica of Saint Nazaire. Guests can seamlessly explore the rich history and culture of Carcassonne.
Rooms
Each guest room at Hotel De L'Octroi is equipped with soundproofing, air conditioning, and premium bedding. Rooms also offer a flat-screen TV, telephone, and private bathrooms with complimentary toiletries. Guests enjoy free WiFi and safes in their accommodations, ensuring comfort during their stay.
Eat & Drink
The hotel features a bar lounge that provides views of the pool and room service for added convenience. An outdoor terrace enhances the dining experience, allowing guests to enjoy their meals al fresco. The bar serves a variety of beverages, making it a perfect spot for relaxation.
Leisure & Business
Recreational amenities include a large outdoor swimming pool with a Jacuzzi, massage jets, and a steambath nearby. The spa, GEMOLOGY, offers various wellness treatments, including massages in private cabins. Additional facilities include dry cleaning/laundry services and multilingual staff to assist guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Secure Parking
“The secure parking facility provided peace of mind, allowing us to explore the area without worrying about our vehicle.” view full review
Delicious Breakfast
“Breakfast was a delightful experience, featuring locally sourced ingredients and served with a friendly smile, making mornings enjoyable.” view full review
Cozy Bedroom
“The bedroom was cozy and warm, equipped with everything we needed for a comfortable stay, including a comfy bed and easy-to-use TV.” view full review
Thoughtful Amenities
“The hotel provided valuable information and thoughtfully arranged spaces that catered to diverse needs, enhancing our overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
Pets allowed
24-hour security
Baggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Golf course
Services
Pet amenities available
Room service
Housekeeping
Welcome drink
Dining
Bar/ Lounge area
Children
Cribs
Spa & Leisure
Seasonal outdoor pool
Heated swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness center
Turkish bath
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
143 Rue Trivalle,
Carcassone,
France,
11000,
Occitanie
Map view
143 Rue Trivalle,
Carcassone,
France,
11000,
Occitanie
City landmarks
11000 Carcassonne
La Cite Medievale
2100 ft
Church
Carcassonne Cathedral
5000 ft
Church
Chapelle Notre Dame de la Sante
2900 ft
Bridges
Pont-Vieux
2700 ft
Rue Courtejaire
Portail des Jacobins
4300 ft
1 rue Viollet le Duc
Chateau Comtal
2100 ft
Church
Eglise Saint-Nazaire
2500 ft
Museums
Musee des Beaux-Arts
2700 ft
1 Rue Violet-le-Duc
Chateau et Remparts de la Cite de Carcassonne
2700 ft
Museums
Museum of the Inquisition
2700 ft
Church
Eglise Saint-Vincent de Carcassonne
1.1
mi
Place du Chateau
Buste de Cros Mayrevieille
2700 ft
Museums
Memorial House
4800 ft
CarcassonneFrance
Cathar Castles
2700 ft
11 rue du Plo
Cooperative Artisanale de la Cite
2200 ft
Museums
School Museum
2700 ft
2 rue de la Porte D Aude
La Porte D'aude
2700 ft
Museums
Maison de la Chevalerie- La Cite
2700 ft
Church
Saint Gimer Church
2700 ft
Church
Chapelle des Dominicaines de Carcassonne
4200 ft
Place Gambetta
Place Gambetta
3400 ft
Church
Old Carmelite Church
5000 ft
9 Place du grand Puits
La Maison Hantee
2700 ft
42 rue Barbes Marché ouvert des maraîchers
La Bastide Saint-Louis
4700 ft
Square
Place Carnot
4900 ft
Store
La Fille du Midi
2700 ft
Castle
Festival de Carcassonne
2700 ft
Nearby
Castle
Cite de Carcassonne
1900 ft
A Proximite de la Porte Narbonnaise en Dehors de la Cite
Museum of the Middle Ages
2000 ft
Restaurants
Le Bosfore
900 ft
138 avenue du General Leclerc
Les copains d'abord
1800 ft
2 rue du grand Puits La Cité
Le Break du Terroir
1800 ft
La Cite 2 rue du grand Puits
Majiyah
2000 ft
10 B rue de la Porte D Aude
Cafe Pol
2100 ft
26 rue du Plo
Le Jardin de la Tour
2100 ft
11 Rue de la Porte d'Aude
le Chaudron Cathare
2300 ft
8 rue du Plo
Patisserie Kristin's
2100 ft
21 rue Trivalle
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
great location
small rooms
pricey dining
8.0/10
Great
Rooms
7.7
Location
8.5
Service
8.4
Dining
7.6
Guest reviews
8.0/10
based on 10 reviews
8.2
8.2/10based on 1681 reviews
Eric
United States of America,
May
2024
7.2/10
Staying at the hotel was a mixed experience. The rooms, while clean and tastefully decorated, were surprisingly located in a basement with no lift, which was unexpected for a place claiming charm. Bright and cheery ambiance, despite the unusual setting, but the payment for the room was a bit tricky to manage.
Rooms
7.0
The rooms, though located in a basement and lacking a lift, were clean and tastefully decorated.
Service
8.0
The service was courteous and helpful, with a friendly staff ready to assist with any requests. They provided a welcoming atmosphere after a day of sightseeing.
Location
6.0
The location was a mixed bag. Despite its excellent position allowing us to make the most of each day, it was noisy at times, especially with morning drilling interrupting sleep.
Dining
7.0
The dining options were a bit pricey, but the food was plentiful and very good, offering a variety of choices from pastries to hot sandwiches.
Facilities
8.0
The facilities, including a great swimming pool for a refreshing dip after a hot day of sightseeing, added value to the overall experience.
Bob
United States of America,
April
2024
8.2/10
The hotel location is perfect just outside the citadel walls but only a short taxi trip from the train station, offering most of what you need for a lovely stay. However, noise levels may impact sleep quality at times. The rooms are comfortable, but the small bathroom layout can be a bit inconvenient, especially with the outdated air conditioning. Service is exceptional, with accommodating and friendly staff waiting for our late arrival. The dining experience is delightful and locally sourced, with the added bonus of an outdoor pool.
Rooms
7.0
The rooms are comfortable but the bathroom layout is a bit cramped, especially with the outdated air conditioning.
Service
9.0
The staff was really accommodating and friendly, waiting for our late arrival.
Location
8.0
The hotel is in a perfect location just outside the citadel walls, making it convenient for visiting the old city after a day of sightseeing.
Dining
9.0
The dining experience was nothing short of sumptuous for the eye and the taste buds, with delicious locally sourced food and a lovely outdoor pool.
Facilities
8.0
The hotel offers a clean and comfortable stay with all essentials for a pleasant visit.
Thomas
United States of America,
March
2024
7.2/10
The hotel offers uniquely decorated rooms that are very comfortable and spacious, but some areas need maintenance. The service is helpful and multilingual, although there were slight issues with noise. The location is perfect for exploring the nearby attractions, and the dining experience, while nice, could be improved with more variety. The facilities are adequate but not exceptional.
Rooms
8.0
The rooms are beautifully decorated, very unique, very comfortable, and spacious with a good size bathroom.
Service
7.0
The staff is multilingual and very helpful, and they are attentive to guests' needs.
Location
8.0
The hotel has a fantastic location just outside the citadel walls, making it convenient for sightseeing but noise could be an issue for light sleepers.
Dining
6.0
The dining experience is nice but could be improved with more diverse options.
Facilities
7.0
The facilities are sufficient for a comfortable stay, but there is room for enhancement.
Jerome
United States of America,
March
2024
8.4/10
My stay at the hotel was a mix of positives and negatives. While the rooms were on the small side, they were surprisingly comfortable. The location, just outside the citadel walls, was ideal for exploring the city. However, the semi-artificial light in the room was not pleasant, and the hotel was situated along a very busy road.
Rooms
8.0
The rooms, although small, were very comfortable.
Service
9.0
The staff was extremely pleasant and helpful, making our stay enjoyable. They were also very tolerant of our poor French, which was greatly appreciated.
Location
9.0
The location was excellent, just outside the citadel walls, and a short distance from the train station. It was perfect for exploring the city.
Dining
8.0
The dining experience was great, although the prices might seem a little expensive. I found a cheaper breakfast option just around the corner, so it worked out well.
Facilities
8.0
The hotel facilities were good, with a bar and pool area that were convenient for relaxing after a day of sightseeing.
Anthony
United States of America,
December
2023
8.6/10
I just had a lovely stay at this hotel! The location is perfect, just outside the citadel walls but also a short taxi ride from the train station. The service was excellent and very helpful in ordering a pizza delivery for us. The dining experience was delicious, although a bit pricey. The facilities were great, and I enjoyed my time here.
Rooms
8.0
The room, although a bit small, was clean and comfortable. The closet was tiny, but overall, it was cozy.
Service
9.0
The staff spoke enough English to assist us and were very helpful. They even ordered a pizza to be delivered to us!
Location
9.0
The location is ideal for exploring the medieval town and visiting nearby sites. It's just what you need for a lovely stay.
Dining
8.0
The dining experience was a feast with a variety of options like pastries, coffee, and fresh baguettes. The food was delicious, but a bit pricey.
Facilities
9.0
The hotel offered everything we needed for a comfortable stay, from room service to pet amenities. The facilities were great.
friendly staff
small rooms
James
United States of America,
December
2023
8.8/10
The hotel offers beautiful and very comfortable rooms, though a bit small. The air conditioning may need redecoration, but overall the rooms are spacious, cool, and clean. The service is very friendly and accommodating, making for a pleasant stay. The location is convenient for exploring the old city and the Castle. The dining experience is delightful with top-quality, locally sourced food. The facilities are well-maintained and provide a great value for money.
Rooms
8.0
The rooms are beautiful and very comfortable, though a bit on the small side. They are spacious, cool, and clean.
Service
9.0
The service is very friendly from the moment you walk in. The staff is accommodating and pleasant.
Location
9.0
The hotel's location is perfect, just outside the citadel walls, and only a short taxi trip from the train station. It is ideal for exploring La Cite.
Dining
9.0
The dining experience is delicious with top-quality, locally sourced food. It's worth the price for the quality received.
Facilities
9.0
The facilities are excellent and well-maintained, making the stay enjoyable and providing good value for money.
Phil
United States of America,
August
2023
7.4/10
The hotel's rooms, though a bit small, were clean and comfortable, with a much-appreciated air conditioning system. The staff was eager and friendly, although the service sometimes lacked attention to detail. Its prime location just outside the city walls made it perfect for exploring the old city, even though the nearby dining options were more budget-friendly. The dining experience offered a good selection but came at a steep price. Overall, the facilities were adequate, providing a satisfactory stay overall.
Rooms
8.0
The rooms, while not especially big or sumptuous, were clean and comfortable, with a much-needed air conditioning system.
Service
7.0
The staff was very friendly and eager to assist, although attention to room cleanliness could be improved.
Location
9.0
The hotel's location just outside the citadel walls was perfect for visiting the old city and enjoying secure parking, although more affordable breakfast options were nearby.
Dining
7.0
The dining offered a plentiful and good selection, but the price was on the steeper side.
Facilities
6.0
The facilities met basic needs but could benefit from more thorough cleaning standards.
Philip
United States of America,
July
2023
8.2/10
The hotel is perfectly situated just outside the city walls with secure parking, making it convenient for exploring the nearby sites. While the rooms were compact, they were very clean and well-appointed, with comfortable beds. The breakfast options were plentiful and satisfying, but some areas showed signs of corrosion, affecting the overall experience.
Rooms
8.0
The rooms at the back were spotless, and the beds were so comfortable.
Service
9.0
The staff were all very lovely and accommodating, making our stay enjoyable.
Location
9.0
The location was excellent, close to the Cité de Carcassonne and with secure parking for added convenience.
Dining
8.0
The dining experience was enjoyable, with a variety of foods to choose from, including breads, croissants, and fresh apple juice.
Facilities
7.0
The hotel offered good facilities, but there were some damages from corrosion in the bathroom.
Andre
United States of America,
July
2023
7.8/10
Staying at this hotel was a mix of positives and negatives. The rooms, though clean and comfortable, were in a basement without a lift, giving an Ikea-like feel that was unexpected. However, the rooms were quiet, air-conditioned, and had good secure parking for a daily fee of 10 euros. While suitable for two, the room could accommodate three people. The service staff was exceptionally helpful but could not provide an alternative option. The hotel's location was excellent for exploring the old city, maintaining a charming old-world feel with free and secure car parking as a bonus. The dining experience was enjoyable but more expensive than nearby cafes. On the plus side, the pool was a great spot for a dip after a day of sightseeing.
Rooms
7.0
The rooms were clean and big enough for two, but being in a basement without a lift and furnished like an Ikea store was not the charming experience I expected.
Service
8.0
The service staff were exceptionally helpful but unable to offer us another option. They were fantastic, polite, kind, helpful, and informative.
Location
9.0
The hotel's location was excellent for visiting the old city, maintaining the charm of an earlier age. The free and secure car parking was a bonus.
Dining
7.0
The dining was enjoyable with a variety of breakfast options, but it was more expensive than cafes in the area.
Facilities
8.0
The hotel offered good secure parking for 10 euros a day, making it convenient for guests.
Secure parking
Basement rooms
Joan
United States of America,
July
2023
8.4/10
I absolutely loved my stay at this hotel! The rooms were a tad on the small side but very clean and cool, and being just a few steps away from the pool area was fantastic. The service was top-notch, from the friendly welcome at the door to the always helpful staff. The location was incredibly convenient, close to the old city and with excellent Wi-Fi access. Dining was lovely, especially with the locally sourced food, although it could have been a bit better for the price. The facilities were great, offering everything I needed for a comfortable stay.
Rooms
8.0
The rooms were a little on the small side but clean and straight onto the pool area.
Service
9.0
The service was friendly and the staff always helpful, making my stay feel like a great value for money.
Location
9.0
The location was so convenient to the old city and easy to find, perfect for exploring La Cité and Carcassonne itself.
Dining
7.0
The dining experience was lovely, especially with the locally sourced food, although it could have been a bit better for the price.
Facilities
9.0
The facilities were excellent, offering everything one could need during their stay.
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